FAQ

It is a return of a portion of money for purchases. (From English "Cashback," literally translates as "Money Back").

The cashback amount depends on the store's conditions. It can be a percentage of the order amount or a fixed amount. The exact cashback amount is indicated on the store's page.

You can withdraw the money to a Visa/Mastercard, Payoneer.

First, register. Then, before making a purchase, go to the store and place your order. Cashback will be automatically credited to your account.

To use the service, you do not need to provide personal and payment information. All payment transactions are performed directly on the store's website.

Cashback can be withdrawn after the store confirms the purchase. In most cases, stores confirm the purchase within 30-45 days.

After the purchase is confirmed, you will receive an email notification.

A significant portion of any store's budget goes towards advertising. They may spend money on banners, magazine ads, or rewarding partners who bring in customers. Getcashback.club is precisely such a partner. We get paid for bringing in customers, and we give you a portion of our reward in the form of cashback.

This information is always available in the website footer, or you can follow this link.

Withdrawal requests are processed within 3 business days, often much faster."

The store does not confirm the order and cancels the cashback if they believe that the purchase was not made in accordance with the rules of the service and/or the store during the verification of orders. Contact Getcashback.club support - we will help you understand why this happened and whether the situation can be corrected.

Before confirming the order, the store checks all the nuances of the purchase and, if there are reasons to do so, recalculates the cashback. For example, there was a dispute over an order on AliExpress, and the buyer received compensation, or a promo code, an additional discount, etc. was applied. That is, the actual cost of the order has changed, and accordingly, the amount of cashback has changed."

Sometimes, information about an order may be transmitted to us from a partner network of the store not in full volume or without taking into account the details of the order processing and payment (applying a promo code, discount). There is no need to worry in such cases - when the store confirms the order, or earlier, all figures will be adjusted in accordance with the actual cost of the product or service, and cashback will be credited in the correct amount.

Create a support ticket, we will delete your account.

The fact is that cashback can be received for actually successfully ordering and receiving the product / service. If the Cashback was declined, please read the information

Cashback was under consideration, but then it was rejected and it disappeared from the balance?

• It is important to note that we do not manually decline cashback. Our system automatically synchronizes with the store and updates the statuses to those indicated by the store itself.
• Cashback will be rejected if:
• You canceled or refused the order;
• You have returned the product;
• You changed the terms of the order (color, delivery, composition, etc.) with the manager of the online store. In such situations, the manager cancels the order with cashback and creates a new order that is not attached to the transition;
• Aliexpress can cancel cashback if you opened a dispute;